We’re all aware of the benefits of knowledge. We’ve come to know that knowledge is power, and education has an immense impact. However, I’ve concluded that, when it comes to teaching and training others, there is a downside to knowledge.
When I facilitate certification courses, I hear soon-to-be-trainers say something like, “Once I get to know this stuff, I’ll feel much better and do a much better job training.”
I reply, “Maybe.”
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