Program Specialist

Reading Recovery Council of North America, Inc.

The Reading Recovery Council of North America, Inc. is a not-for-profit association of Reading Recovery professionals, advocates, and partners. The Council provides a network of opportunities for leadership and professional development and is an advocate for Reading Recovery throughout North America. Membership is open to anyone interested in Reading Recovery and early literacy.

Program Specialist

Are you adept at simultaneously handling multiple assignments? Are you able to wear many hats and ensure all tasks are completed accurately and efficiently? Fantastic, that is exactly what we are seeking! Your skills will be appreciated, as we rely on you to be a proactive Program Specialist. In this dynamic role, you will assist the Director and Manager by supporting all aspects of conference and professional development planning. This includes registration, speakers, hotel room block management, customer service, website, social media, committees, promotions, communications, and other logistics. In addition, we will rely on you to support the organization and efficiency of the department and provide administrative support to the Director.

Responsibilities:

Facilitates planning and implementation of conferences, events, and professional development.
Registration: develops, maintains, trouble-shoots data system. Ensures a smooth operation for registrants, facilitates payment process, accountability for financial accuracy and reporting from preliminary planning through post-conference wrap-up. Acquires and maintains the necessary technological knowledge.
Speakers: prepares confirmation letters and other communications, hotel and travel arrangements, and follow-up.
Hotel Room Block Management: utilizes vendor systems to monitor and manipulate hotel reservation blocks, produce on-going updates, and final reports.
Conference Logistics: handles a variety of logistical needs associated with conference planning such as, but not limited to, special needs, handouts, facilitators, signs, working with vendors, etc.
Conference Website and Social Media: prepares content for posting and posts according to department approval and organizational policy.
Communications and Customer Service: communicates in a clear and responsive manner with staff, members, registrants, vendors, and others.
Promotions: seeks sources and makes contacts with a variety of stakeholders; drafts copy for printed and emailed promotions.
Committees: participates in planning meetings, writes minutes, and conducts follow-up.
Historical Files and Organization: retains and updates historical files; maintains work room organization, and makes preparations for in-house meetings.
Problem Solving: identifies and works proactively with other staff to address issues.
Administrative and Clerical Services: provides assistance as needed.
Provides administrative back-up staffing for the Executive Assistant and Membership Assistant and other duties as assigned.
Supports the department and the organization.

Education/Experience:

• Bachelor's degree (B. A.) required.
High proficiency in computer skills.
Superior organizational, written and verbal communications skills.
Well-developed interpersonal and customer service skills.
Capable of managing multiple tasks and projects with efficiency and accuracy.

Benefits:

We value our employees’ time and efforts. In exchange for your hard work and dedication, we offer competitive compensation and medical coverage including health, dental, vision, life and disability insurance. We work to maintain the best possible environment for our employees, where people can learn and grow with the organization. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

To Apply:

To respond to this opportunity, please select this link.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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