Complete Story
06/27/2025
How to Effectively Handle Workers’ Compensation Situations
There are a variety of workers' comp injury categories
HR Question: Last week, an employee in our office was hurt and had to go to the hospital. The supervisor had no idea what to do and how to handle the situation. What should we be training our supervisors on to handle workers’ compensation situations effectively?
HR Answer: Handling workers’ compensation situations is an important part of a supervisor’s job. With the right training, supervisors can learn how to manage these situations smoothly, reducing risks and creating a safe and supportive work environment. Without training, workers’ compensation claims can go horribly wrong (and expensive!). Supervisors need to understand the basics of workers’ compensation, including the types of injuries covered, how to file claims, the rights and responsibilities of everyone involved, and how to effectively communicate with the injured worker.
What is Workers’ Compensation?
Workers’ compensation is a government-mandated program that is paid for by the employer. Overall, it is "insurance" for employees who are injured or fall ill as a result of a work-related incident. The program provides wages, medical expense payment, vocational rehabilitation benefits, and even death and dismemberment benefits, depending on the severity of the injury. These programs are administered at the state level, with each state having unique requirements or programs in placement.
Please select this link to read the complete article from OSAP member Clark Schaefer Strategic HR.
