03/27/2024

Three Takeaways from In-N-Out Burger’s Work Culture

Its work culture can serve up some satisfying leadership lessons

In-N-Out Burger’s employees are some of the happiest on the planet. Employees rated In-N-Out’s work culture as an A+ on Comparably.com.

This privately-held fast food chain has over 10,000 employees with over 400 restaurants in eight Western states. Employees are overwhelmingly positive about their work experience. Respondents gave A or A+ ratings to In-N-Out’s:

• CEO
• Gender treatment
• Happiness
• Future outlook
• Perks and benefits
• Compensation
• Executive team
• Manager
• Retention

The remaining two categories in Comparably’s culture survey — Diversity and Professional Development — were rated B+, which is excellent.

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