02/23/2024

Association Experts Provide 10 Tips for Effective Member Onboarding

These tips will engage and drive retention

Congratulations! You’ve recruited a new member to your association and they’re ready to work! Now what? Do you send them a password and wish them well? To ensure new members are prepared to effectively contribute their valuable time and energy, here are 10 strategies to not only get but also keep members engaged.

1. Welcome to the Team!

Offer a sincere greeting on behalf of the board, leadership, and staff. A high-quality initial interaction welcoming new members and thanking them for their interest and participation sets the stage for a productive and successful working relationship.

2. Provide Resources

Create a Wiki with available resources from meeting schedules and dial-ins, event calendars, procedures, job descriptions, volunteer opportunities, sponsorship opportunities and contacts. A well-organized resource library empowers members to become familiar with the organization and reduces staff time replying to repetitive questions.

Please select this link to read the complete article from ASAE’s Center for Association Leadership.