02/22/2024

Hustle Culture vs. Quiet Quitting: How Bosses Can Walk the Line

Employees are still seeking flexibility and a bit of coddling

For some, shining attention on the international burnout rates for employees caused a cascade of workplace environment changes. Bosses had to look long and hard at the culture they’d built and make a variety of decisions—including if a caregiver would be penalized for heading out of work a little early, if a team member could do the same job remotely and whether the end of “hustle” culture would mean a decline in profits.

Some rose to meet the modern demands of the workplace, integrating wellness programs and more one-on-one meetings to ensure workers’ satisfaction. Others solidified their traditional expectations, including Wayfair CEO Niraj Shah, who was recently criticized for sending employees a memo that condemned laziness, told workers not to “shy away” from long hours and requested they be responsive and blend their work and home lives.

Another CEO of Kyte Baby, Ying Liu, was recently the center of a media storm after denying a request to work remotely from an employee and new mother of an adopted NICU baby. These cases show the many decisions leaders are making on behalf of, or in spite of, their employees' best interests across the corporate landscape today.

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