02/16/2024

Don't Shy Away from Re-organizations in Tough Times

Do tread carefully

When Natasha Rankin, CAE, MBA, became CEO of the Irrigation Association (IA) in 2022, she knew she'd have to make some changes. IA still hadn't settled on a policy around remote and hybrid work, and anxiety among the 20-person staff was high.

"I had to assume that I was starting out with a negative balance of trust," she said.

Rankin's first step in her role as change agent was to both get and deliver clarity around her new staff. She developed an onboarding plan to the board that meticulously tracked what she wanted to accomplish in her first 30, 60 and 90 days on the job, and how she would communicate her goals to staff. Much of that involved one-on-one communication with employees.

Please select this link to read the complete article from Associations Now.