02/15/2024

Planning a Learning Program to Reach a Multi-Generational Workforce

One company's approach to expand training accessibility

The 2020 pandemic ushered in a new era of learning. Suddenly, 90% of the workforce became remote employees. The long-term vision most companies had for digital learning came to a hard stop. They had to make it happen, right then. 

However, as companies began implementing their virtual upskilling offerings, they faced a significant challenge in reaching employees across generations. Tompkins Financial Corporation was one of the companies eager to expand training accessibility to all employees in this completely digital landscape. That’s when they found D2L for Business. 

We sat down with Melissa Stein, learning and development business partner for Tompkins Financial Corporation, to learn more about her approach to training a multi-generational workforce: the challenges she faced, the skills gaps Tompkins targets and her tips for an effective training program. 

Please select this link to read the complete blog article from OSAP industry partner D2L.