02/05/2024

Maya Angelou's Powerful Communication Secret

She knew how to impact her audience

As a writer and teacher of leadership communication, I use a lot of quotes, stories and metaphors to influence positive outcomes in people.

My favorite of all quotes, the one I use nearly every keynote or coaching session, is from the poet and writer Dr. Maya Angelou: "I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."

You need only think about a hurtful comment in your past to understand the truth of this quote. Or you might recall a low moment in your life when someone changed everything with a few words of encouragement.

Please select this link to read the complete blog post from John Millen.