01/29/2024

Why Leaders Need Flexible Communication Skills

Leaders constantly must adapt to others' shifting whims

Whether you are the CEO of a major corporation or team leader on a small project, you will find that you spend most of your work time interacting with your subordinates. Particularly at higher levels of the organizational hierarchy, managers spend 70 percent to 80 percent of their time in discussion, mostly with those working under them.

Leaders employ a variety of communication styles; however, generally speaking, the goal is to get their subordinates to work toward a common goal.

According to German psychologists Niels van Quaquebeke and Fabiola Gerpott, leadership communication styles tend to fall into two types, which they call tell-and-sell and ask-and-listen. They outline the differences between these and the right situations for using each in a paper they recently published in the journal Current Opinion in Psychology.

Please select this link to read the complete article from Psychology Today.