01/29/2024

Communicating Across Generations at Work

How to do it well, according to John Millen

A few years ago, I had two days of consecutive communication workshops with sales leaders at a Fortune 100 company.

The first day was with Baby Boomer-aged leaders. The second day was with leaders in the Millennial and Gen X ages.

During one open question-and-answer period one of the boomers described his frustration with his younger leader. "I call him and he doesn't answer his phone. Then he texts me and says, "What do you want?'"

Please select this link to read the complete blog post from John Millen.