12/07/2023

How to Run a Successful Event-postmortem Meeting

Help your team focus on ways to improve future events

In 2019, Earla Jones, MS, CMP, director of conference services and operations at the American Library Association (ALA), realized the organization needed to change the format of the internal postmortem meetings it held following annual events.

Typically, these postconference debriefs were all-staff meetings where everyone gave feedback to the meetings team. But Jones found that this format was neither useful for making meaningful improvements to ALA's next meeting nor good for her team’s morale.

"The feedback could be very critical and very public,"Jones said. "We wanted a better way to ask for staff feedback and a better way to structure the questions to get at what we really wanted to know—how to improve for the next meeting. We decided to create a staff survey and refocus the questions and then meet as a small team to review the feedback."

Please select this link to read the complete article from Associations Now.