09/18/2023

I Used to Survey People Experiencing Burnout

Here’s what they taught me

I worked at a social science research call center during the coronavirus (COVID-19) pandemic. During a time when many people, including myself, were facing instabilities and trauma, I found myself working with people deeply familiar with the subject.

These interviews soon became a powerful example of perspective, humor, hope and resilience in the face of adversity. I began taking notes for myself, not wanting to forget beautiful advice and generous insights that came up repeatedly.

While these notes are anecdotal, they have influenced the way I approach and value things in my everyday life. Therefore, I wanted to find a way to share what I learned, beyond statistics, while respecting the anonymity of the survey participants. I hope it serves you, like it has done for me.

Please select this link to read the complete article from The Washington Post.