09/14/2023

Three Ingredients for Effective Performance Leadership

Quality feedback and coaching can right many ships

"My staff member is underperforming. What do I do?"

It is a question I tend to get from association leaders as they wade through performance reviews. But the problem often lies with the leader, not the staff. That is because the leader has not communicated his or her expectations, including objective measurements of what success looks like nor have quality feedback and coaching been regularly provided.

In trying to assess and optimize employee performance, many leaders find themselves between a rock and a hard place. A recent Gallup study found 95 percent of employees are dissatisfied with their organization’s performance management system. However, employees genuinely desire more feedback on how they are performing, and their engagement and performance levels skyrocket when they receive effective feedback.

Please select this link to read the complete article from ASAE’s Center for Association Leadership.