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07/17/2020

Managing The Emotional Aspects Of Organizational Change

What CEOs can do to move their teams to better performance

When my family and I moved to the U.S. from Sweden, I drew the culture-shock curve for my daughters on the flight over. I explained that we’d probably experience a honeymoon phase—and then a big dip. Since then, we’ve been warmly welcomed in our new home, but when challenges do arise, we go back to that curve and realize, “Hey, this is normal!”

When things are difficult, it’s comforting to look at a model and know many others have experienced the same thing, and there’s a pattern to get to the other side. Professionally, disruptive change is happening with increasing frequency, and managing through it has become an essential skill for every leader.

Like the stages of managing grief, there is an emotional passage to achieving change. Getting your team from the status quo to a new place is a journey.

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