10/16/2019

Daily Buzz: Managing Tech Overload

Develop your soft skills to avoid tech trauma

Technology is constantly evolving, and that means so is the workplace. How can workers keep up? It takes the right set of skills, said Shawn Murphy on CMSWire.

“Technology is forcing employees to grow,” said Murphy. “Progressive leaders know how important it is to invest in learning and coaching solutions that help employees expand both their professional and interpersonal skills.”

To thrive in a digitally dominated environment, he directs companies to:

Develop employees’ soft skills. As artificial intelligence and smart technology handle routine tasks, workers will have to tackle more complex assignments that are solved with cognitive, social and emotional skills such as creativity, critical thinking, conflict resolution and negotiation.

Develop managers’ leadership abilities. Employees can become overwhelmed by new technology in the workplace, and managers need the leadership abilities to help them. “Leaders who are ill-equipped to motivate and inspire employees will certainly struggle to understand when they are abusing technology’s benefits,” Murphy said.

Make sure technology doesn’t get in the way of human interaction. “Technology is a means to desired results. Forward-thinking companies focus on leveraging technology and implementing solutions that mitigate its downsides on human performance,” Murphy said.

Please select this link to read the original article from Associations Now.