Details
01/21/2022
Member Services Manager
Ohio Beverage Association | Columbus, Ohio
It’s never the same day twice at the Ohio Beverage Association (OhioBev)! They are a leading trade association based in Columbus, OH that offers its employees a company culture that values employees at every level and where team members work together to achieve a common goal. They are currently seeking a creative team member to join our thriving industry association as their Manager of Member Services. If you enjoy creative content development, independent project management and the thrill of event planning–this is the position for you!
The Company: OhioBev is dedicated to promoting the preservation and advancement of Ohio’s non-alcoholic beverage industry and the voice for bottling firms, manufacturers and beverage companies across Ohio. Their work creates a unified body within the beverage industry to support legislative and regulatory issues affecting the industry, while supplying the public and policymakers with timely and accurate information. They have taken big steps to promote balance, encourage mindful consumption, and protect consumer choice.
- They are passionate about Raising Awareness & Inspiring Action! They're investing in awareness campaigns to reinforce and promote the value of their 100% recyclable plastic bottles with consumers and stakeholders, inspiring audiences to recycle them.
- They believe in Improving Recycling Infrastructure. They're working to improve the quality and availability of recycled plastic in key regions of the country by directing the equivalent of $400 million to The Recycling Partnership and Closed Loop Partners through a new $100 million industry fund that will be matched three-to-one by other grants and investors.
The Position: They’re looking for a Manager of Member Services who is responsible for assisting the Executive Director with the overall business operations and administration of the Ohio Beverage Association (OhioBev) statewide office. This member-focused position also assists in the execution of internal and external projects related to social media, public relations, event planning and other member services. They offer a flexible working environment, healthcare benefits, a retirement option with an employer match and competitive PTO.
Key Responsibilities:
Event and Program Planning
- You will organize/plan meetings and appointments including board meetings, Annual Legislative Day, facility tours and National Fly-In.
- You will plan and identify internal and external project resources, prepare budgets, monitor progress, and keep stakeholders updated.
- You will provide recommendations in the development of new programs and initiatives for the organization.
- You will promote and maintain effective working relationships with the association members, contacts, legislators, government officials and vendors.
Communications/Social Media
- You will compose simple to complex communication documents including monthly editorial calendars for various social media platforms and e-newsletters.
- You will assist the Executive Director with OhioBev’s overall public information program including but not limited to mailings, e-newsletters, short format videos and podcasting.
- You will create and manage website content/updates and liaise with external website development firm.
- You will monitor daily communications, including newspaper articles and social media posts, for information relevant to the association and the beverage industry.
Administrative/Membership Support
- You will assist members with all inquiries, providing exceptional and timely customer service.
- You will process bills for payment, purchase supplies and equipment as approved, and oversee essential records as directed, with exceptional attention to detail.
- You will maintain the association’s internal directories.
- You will perform general office duties as assigned (e.g. answering and screening calls, maintaining files, delivering and picking up information)
Qualifications:
- Bachelor’s degree or equivalent work experience.
- Strong verbal and written communication skills.
- Experience in communication and membership services, preferably in a non-profit association setting.
- Ability to multitask, work independently and as a member of a team.
- Excellent, articulate, personable and diplomatic customer service skills.
- Proficient in MS Office (Word, Excel, Access, PowerPoint).
- Working knowledge of video editing, podcasting highly desirable but not required.
- Proven project management skills.
- Highly organized and detail-oriented.
The Location: Ohio Beverage Association is based in the heart of Columbus, OH, a diverse and thriving city built on bold ideas and fueled by relentless optimism. It is the largest city in Ohio and the 14th largest city in the United States. Columbus is among the top 10 metro areas around the nation, making it a safe and smart option for workers.
Why Should You Apply?
- Competitive salary range – $50-$55K
- Great benefits – Healthcare retirement option with employer match
- Flexibility & work-life balance – Newly-renovated office with remote options available
- Professional development opportunities – Professional association membership, continuing education and unlimited industry training
Interested Candidates:
If you personify creativity with attention to detail, please send your resume to executiverxltd@gmail.com by February 14, 2020. Visit the Ohio Beverage Association at ohiobeverage.com. No phone calls please.
