Who was involved: The Society for Human Resource Management (SHRM) and three HR professionals who are hearing impaired.
What happened: The HR professionals are members of SHRM. They alleged the organization violated Title III of the Americans with Disabilities Act (ADA), which requires businesses to ensure that individuals with disabilities can access goods and services. Specifically, the HR pros said the training and events teams failed to provide reasonable accommodations to ensure its online content was accessible to hearing-impaired and d/Deaf individuals. Plaintiffs stated in their complaint that SHRM habitually provided inadequate transcriptions, captioning, and sign language interpretation in the following products:
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