05/24/2018

Fourteen Valuable Lessons Any Business Can Learn After an Employee Exit

Employees will come and go - how you respond is very important

Q: What is the most valuable lesson you learned from an employee's departure?

1. Get your processes in place
Employees will come and go -- it's the nature of any business. The most valuable lesson I've learned is to ensure that your processes (standard operating procedures) are documented, up to date and easy to access. Focusing on processes not only reduces training time for new employees, it also reduces interruptions to the operations of your business. -- Karlo Tanjuakio,GoLeanSixSigma.com

2. Don't take it personally
Unless you’ve done something to make an employee leave, there is no reason to take a departure personally. I realized this early on, when one of my first employees decided to leave after working with us for four years. It served as a great reminder that my business may be my be-all and end-all, but my employees have their own interests at heart. -- Derek Robinson, Top Notch Dezigns

3. Stay checked in
When a key employee left a few months ago, not only were we caught off guard, I realized how much trust I put into her independent work habits, only to be disappointed by the lack of progress in some areas. I didn't want to micromanage -- and near the end, she was definitely checked out. Had I stayed checked in with progress reports, I wouldn't have the "woulda, coulda, shoulda" of regret! -- Jen Brown, The Engaging Educator

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