09/27/2017

Improving Business Decisions

by John Watson, CEO & chairman of the board, Chevron

As you advance in your career, you’re going to be asked to make critical decisions. You have to involve the right people, explore the range of uncertainties and continuously improve by doing lookbacks. 

Exploring the range of uncertainties: 
Be sure that you have the right people weighing in on the decision and that you’ve asked them the right questions. Ultimately, there are uncertainties in decision making. And sometimes you can take all the right steps to make a good decision and have a bad outcome. You want to be sure you’ve explored the range of uncertainties in advance so you aren’t surprised by an outcome. 

Doing lookbacks: 
Performing lookbacks is a great way to improve your decision making. Your aim should be to learn from good and bad outcomes. We do formal lookbacks at Chevron on all major business decisions, and we try to be introspective. 

Please click here to read the complete article on LinkedIn.