07/06/2017

Learn From Negative Feedback

Don't take constructive criticism personally

Event professionals give their blood, sweat and tears to creating meetings, so it can be disheartening to receive negative feedback from attendees. But as cliche as it may sound, criticism truly is a learning opportunity.

To get the most value out of negative feedback, the Eventbrite blog says that you can’t take it personally. “All events will receive negative feedback once in a while,” writes Mark Walker. “But the best events are the ones that see feedback as a way to grow and improve.”

Send a survey within 24 hours of your meeting to garner feedback, and pay close attention to the respondents who say they would be unlikely to recommend your meeting to someone else.

Please click here to read the complete article on Associations Now.